Case Study
Reclaim USA
Background
Reclaim USA, a new company in the metal refining sector, required a robust and scalable IT infrastructure to support their operations across a vast 60,000 square feet of warehouse, factory, and office space. Bizful Solutions was tasked with deploying a comprehensive network solution, configuring their domain on Azure AD, setting up user accounts with Microsoft Exchange, configuring their VoIP system, and creating a simple yet effective website. Additionally, we provide ongoing Helpdesk tech support and manage their IT infrastructure on a monthly contract basis.
Challenges
Large-Scale Network Deployment
The extensive area of 60,000 square feet required a reliable and efficient network to ensure seamless connectivity across the warehouse, factory, and office spaces.
Security and Segmentation
Implementing a firewall with VPN and two-factor authentication to enhance security and manage traffic effectively.
User Management
Configuring a cloud-based domain on Azure Active Directory (Azure AD) and setting up multiple user accounts with Microsoft Exchange to streamline communication and collaboration.
Communication Systems
Setting up a VoIP system to improve internal and external communication.
Online Presence
Developing a simple website to establish Reclaim USA’s online presence and provide essential information to their clients and partners.
Ongoing IT Support
Providing continuous Helpdesk tech support and IT infrastructure management to ensure smooth operations.
Reach the desired audience
Solutions Implemented:
Network Deployment:
- Deployed a comprehensive network infrastructure across the 60,000 square feet area.
- Installed multiple switches and access points to ensure robust and reliable connectivity throughout the warehouse, factory, and office spaces.
- Implemented a firewall with VPN and two-factor authentication to enhance security and manage network traffic efficiently.
Azure AD Configuration:
- Configured Reclaim USA’s domain on Azure Active Directory (Azure AD), a cloud-based directory and identity management service, to centralize user management and authentication.
- Set up multiple user accounts on the domain with Microsoft Exchange email to facilitate seamless communication and collaboration among employees.
VoIP System Configuration:
- Configured a VoIP system to enhance communication capabilities within the organization.
- Ensured the VoIP system was integrated with the existing network infrastructure for optimal performance.
Website Development:
- Created a simple, user-friendly website to establish Reclaim USA’s online presence.
- The website provides essential information about their services, contact details, and company background, enhancing their visibility and accessibility to clients and partners.
Ongoing IT Support:
- Provide continuous Helpdesk tech support to address any technical issues promptly.
- Manage Reclaim USA’s IT infrastructure on a monthly contract basis, ensuring smooth and efficient operations.
Website
Results
- Enhanced Connectivity: The deployed network ensured reliable and efficient connectivity across the entire 60,000 square feet area, supporting both operational and administrative functions.
- Improved Security: The implementation of a firewall with VPN and two-factor authentication provided enhanced security, protecting Reclaim USA’s network from potential threats and ensuring safe data transmission.
- Streamlined User Management: The configuration of Azure AD and Microsoft Exchange streamlined user management and communication, improving overall productivity and collaboration.
- Enhanced Communication: The VoIP system improved internal and external communication, making it easier for employees to connect and collaborate.
- Established Online Presence: The newly created website provided Reclaim USA with a professional online presence, making it easier for clients and partners to access information and connect with the company.
- Reliable IT Support: Ongoing Helpdesk tech support and IT infrastructure management ensured that Reclaim USA’s operations ran smoothly, with any technical issues being promptly addressed.
Conclusion
Bizful Solutions successfully addressed Reclaim USA’s needs by deploying a robust network infrastructure, enhancing security, streamlining user management, configuring a VoIP system, establishing an online presence, and providing ongoing IT support. The comprehensive solutions provided not only improved their operational efficiency but also contributed to their business growth and client engagement.
